You’re In! Welcome!
You’ve just made a smart move, not just for your business, but for your peace of mind. This page walks you through exactly what happens next and what to expect working with us.
Above you’ll find a quick welcome video from Scott. Watch that first, then keep reading.
First steps (don’t skip these!)
Here’s what you should do right now to get the ball rolling:
1. Book your onboarding call
Use the button below the video to book your strategy and setup session.
2. Complete your intake & branding forms
Check your inbox – we’ve already sent them over. If you don’t see them, hit the “I’ve got a problem” button and let us know.
3. Gather your logins
We’ll need access to your website, Google Business Profile, domain, and analytics. There’s space for all this in your intake form.
4. Set up your client portal
We’ll invite you via email once it’s ready. Each portal is custom, so this may take a few days.
5. Add key team members (if needed)
We can loop them in on our onboarding call, just let us know who should be involved.
How This Works
You didn’t just hire us for quick wins or a surface-level checklist, right?
You’re getting a system. A system that helps you:
- Show up where your best clients are searching
- Get chosen over the competition
- Build margin and predictability inside your business
You’ll be working with a small, focused team that knows your space and speaks your language. No chasing down deliverables. No technical runaround. We’ll give you clear priorities, solid execution, and real growth.
If you’ve worked with agencies before and felt let down, this is where we change that story.
What to Expect in the First 90 Days
Here’s a general roadmap of how we move, but the exact timeline and inclusions depends on the package you chose:
Week 1 – 2
- Onboarding call
- Systems access + audits
- Content topics & strategy alignment
Week 3 – 4
- Initial deliverables
- Technical fixes (as appropriate)
- Round 1 of content
Month 2 +
- Ongoing content & Optimization
- Analytics & Tracking
- Monthly updates & Strategy calls
Every month you’ll know what’s been delivered, what we’re working on, and what we’re doing next.
What’s in my package?
We offer multiple levels of service so we can match the system to your goals. Click to expand your package below:
What’s not included (unless otherwise agreed)?
We want to make sure expectations are aligned up front, so here’s what’s not included by default in any of the packages:
If you need something custom, we’re always open to conversations, but this keeps our scope clear, focused, and results-driven.
Your Portal: Command Central
Each client gets a private portal where you can:
- See what we’re working on
- Track deliverables
- View reports
- Access content and approvals
- Review your full timeline
Once yours is live, we’ll invite you via email. If you have any questions on how to use it, watch the orientation video at the top of your portal. Any further questions, just reach out!
How We Communicate
You won’t be guessing who to talk to or when to expect replies. Here’s our approach:
- Your main point of contact: Scott (yep, the guy from the video)
- Monthly calls: Strategy and Q&A (content interview)
- Response time: Within 2 business days (faster if it’s urgent)
- Platform: Email + portal
You’ll always know where things stand, and you’ll never feel in the dark.
Last Thing: You’re Not Alone
We don’t take your trust lightly. Behind the dashboards and deliverables are real people who care about helping you win.
We’re not just here to grow your traffic. We’re here to give you your time back, grow your revenue sustainably, and streamline the systems in your business. We’re here to get you found, shortlisted and chosen reliably, consistently and predictably.
Let’s get to work.
Scott & Laura
